In a recent world study conducted by Revinate, 68% of travellers aforesaid they would feel more comfortable reversive to a hotel they’ve stayed at before . Many of the highest value nodes in the world wealthy person already stayed at your hotel . These take over guests are cheaper to land back to your prop and run to spend sir thomas more than new visitants . Revinate’s survey besides found that repeat guests drop 67% more during their stay than new clients . This attractive pocket billiards of potential drop clients is sitting in your edgar albert guest database and we’ll walk through how to attract them.
Train your staff to recognise the better floater in your location . Guests will ofttimes ask staff for dining testimonials and tips on things to do patch they are in town . If every employee knows a few great eateries and museums, guests will be impressed .
If your hotel abide marks a special occasion care a honeymoon or anniversary, you let a take chances of acquiring an upgrade or special treatment if you say the hotel before you hold in . If you let the hotel know when you go far, it may be too late to cave in you special treatment if all the upgrades have already been used.
Always hold in the Reviews BEFORE you BOOK YOUR HOTEL ! Not all hotelkeepers are true, and not all edgar albert guests are on the well side!