I ’ve lost count how many hotels I’ve stayed in . Hundreds, for sure, and on every continent except Antarctica . From beach-slope haunts in St . Kitts to a high-minded, soaring high gear-go up in Tokyo, to a castle-adjacent treehouse on the north coast of Scotland, I’ve stayed in some genuinely lovely billets . I’ve likewise stayed at bedraggled dives in Vegas with rusty spigots and carpets so thin you could see the concrete underneath . The memory of the latter still makes me urge.
Treating every node like a VIP creates positive, memorable experiences that create them want to paying back . Train your staff to act with a good sense of urgency for every asking . Mistakes and misadventures are inevitable, but passing above and beyond can grow a negative position into a positive one .
Bownes and his team are likewise well-chosen to offer advice on where to eat such as Luca or St John.
Make sure the tip is visible, like on the bureau or following to the bathroom sink . Avoid departure your housework leads on the bed or nightstand, as these areas put on the line your cash getting jostled around or lost when bed sheets are changed.
