The key to an inviting foyer is integration . Instead of designing a traditional lobby with a social movement desk and piddling else, try to blend in other functional zones . Places to couch, sets to eat, places to work—a diverseness of seating options will turn your anteroom into a dynamic blank space your clients can enjoy, instead of just pass through . And if your staff are equipped with a lozenge, you can skip the traditional front desk altogether.
While a picture is worth a yard words, a moving double gives you depth . Don’t trammel your sociable media content to just still imagery, offering your potency nodes the opportunity to opine themselves there with a video recording . Show people what it’s like to spend a day in your hotel and show up real people victimization the amenities . Take, for exercise, The Sheraton Gateway at LAX, who wanted to reimagine what was expected of an aerodrome hotel . With the assistant of picture, they transformed their hotel from a place to but crash during a layover, to a name and address worthy of exploring all of Los Angeles from.
Bownes besides told us how promiscuous it is to get an upgrade : “Simply ask nicely . No enlarge lies necessary . Just ask ‘I don’t presuppose you let an upgrade?’”
Interactions with staff . Housekeepers unremarkably do their magic trick piece you’re away from your room so they don’t disturb your stay . But sometimes you mightiness interact in person — for exercise, when qualification a quick stumble backwards to your room midday . A positive interaction with housework might warrant a higher tip for friendly guest service.