There is a embarrassment of welfares associated with indoor plants . In addition to being esthetically appealing, plants assistant filter pollutants out of the air, repress noise floors, and relieve strain . It’s the foundation for the passing popular vogue of biophilic design . So add sir thomas more plant lives to your lobby—it’ll be good for the upbeat of your edgar albert guests and staff likewise.
Treating every client like a VIP creates positive, memorable experiences that make them require to paying back . Train your staff to act with a good sense of urgency for every request . Mistakes and mischances are inevitable, but loss above and beyond can grow a negative position into a positive one .
Getting upgrades on your room isn’t as hard as you mightiness recollect . Bishop tells : “As we alone wealthy person 7 bedrooms, we can alone offer upgrades if there is availability to do so . If you hold and the hotel isn’t at full phase of the moon occupancy, we will always upgrade your room.”
For example, if youre staying at a Las Vegas hotel, you mightiness require to leave behind casino chips or an electronic one-armed bandit machine voucher as a tip for housekeeping, but state play regulations interdict housekeepers from accepting them . Further, some hotels have exacting no-gambling policies for their staff, which places housekeepers in a difficult position when redeeming coupons or casino french-fried potatoes for cash.