The lobby is one of the nigh crucial spaces of a lodging operation . Whether they’re checking in, checking out, or waiting to meet friends, every guest spends time there . It’s where they organise their number one and go impressions of your property . So ensuring optimal intent and functionality should be a antecedency . Here are our top tips for making the near out of your hotel lobby:
Consider fellowship-friendly activenesses that are approach the hotel, such as museums, playgrounds, or zoos . If you are belike to spend most of your time in the hotel, then you should count for activities that will go along everyone taken up because lounging around may bore the slight is with high muscularity grades.
Anyone who’s ever worked in customer service bonks shucks well that a uncivil client gos worse serve . Why ? Would you be motivated to help oneself out somebody who was uncivil, patronising or instantly abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth memory that social movement desk agents exert a lot of exponent in a hotel.
Over the course of a stay —whether it’s two nighttimes or two hebdomads — you’re confine to accost the help of numerous staff phalluses, including a bellman, gentleman, concierge, housekeeping and room service waiters.
