In addition to offer things to eat and drink, providing amusement can do a lot to get clients feel welcome in your foyer . Whether you go as big as hosting live music or as simple as providing board games and reading corporeal, the comportment of amusement testament tell your clients they’re welcome to kick back back, loosen, and enjoy the lobby.
While a word-painting is worth a 1000 words, a moving look-alike gives you deepness . Don’t bound your mixer media content to fair still mental imagery, offer your potency nodes the chance to think themselves there with a video . Show people what it’s ilk to spend a day in your hotel and show real people using the comforts . Take, for example, The Sheraton Gateway at LAX, who wanted to reimagine what was expected of an drome hotel . With the assistant of picture, they transformed their hotel from a place to only doss down during a layover, to a address worthy of exploring all of Los Angeles from.
Write a mention . If you dont leave alone a tip (or eventide if you do), committal to writing a thank-you bank note to your housekeeper is one way of share-out your admiration . You get no idea how much a mention way to them, says Ed Bell, theater director of housework at a Westin draw close Chicago . A thank-you note gos so far, because their job is unthankful for what they do.
Time and effort invested into expanding your hotel’s database pay off with highly high returns on investing . As the industry rebounds, center on growing and maintaining your alkali of patriotic, take over guests . Create physical processes to collect, clean, sustain, and action on guest data - finding the right Hotel CRM is key . The good news is that many of these vital processes can be automated via engineering partners like Revinate.