The lobby is one of the most crucial spaces of a lodging operation . Whether they’re checking in, checking out, or waiting to meet acquaintances, every guest passes time there . It’s where they organise their first and go impressions of your property . So ensuring optimal aim and functionality should be a anteriority . Here are our top crowns for making the virtually out of your hotel lobby:
While a characterisation is worth a yard words, a moving image gives you deepness . Don’t throttle your mixer media content to fair still imagery, offering your potential clients the opportunity to suppose themselves there with a video . Show people what it’s like to spend a day in your hotel and show up real people victimization the comforts . Take, for example, The Sheraton Gateway at LAX, who wanted to reimagine what was expected of an airdrome hotel . With the assistant of video, they transformed their hotel from a site to simply doss down during a stopover, to a destination worthy of exploring all of Los Angeles from.
Bownes and his team are also happy to offer advice on where to eat such as Luca or St John.
Interactions with staff . Housekeepers commonly do their deception piece you’re away from your room so they don’t disturb your stay . But sometimes you might interact in person — for exercise, when qualification a quick stumble back to your room noonday . A positive interaction with housekeeping might warrant a higher tip for friendly guest service.
