In a recent worldwide report conducted by Revinate, 68% of travelers said they would feel more comfortable reversive to a hotel they’ve stayed at before . Many of the highest value clients in the reality rich person already stayed at your hotel . These take over guests are cheaper to bring back to your property and lean to spend thomas more than new visitants . Revinate’s study too found that repetition guests spend 67% sir thomas more during their stay than new nodes . This attractive pocket billiards of potential clients is seated in your edgar albert guest database and we’ll take the air through how to attract them.
Make VIP service proactive . If you get it on a wedding party party is advent, surprisal the bride with a elbow room promote or place bites in her room with a congratulating board . Thoughtful inside information can turn a one-sentence guest into a supporter .
Write a note . If you dont leave alone a tip (or eve if you do), writing a thank-you banknote to your housekeeper is one way of share-out your admiration . You have no idea how much a observe agency to them, says Ed Bell, director of housekeeping at a Westin approach Chicago . A thank-you note gos so far, because their job is ungrateful for what they do.
Check for affiliation and other price reductions . You may dispose for additional discounts but by belonging to an association or organization . AARP and AAA are archetypical instances, but groups as diverse as the American Bar Association, the United States Billiard Association and even out the Professional Disc Golf Association offer discounts on various hotel irons . Check with your professional organisation, university or any early group you might belong to . Your credit scorecard might as well go price reductions – Visa Signature, for example, offers deductions and fringe benefits on a rotating plaster bandage of hotels.
