Another effective, gross-generating merchandising scheme is to volunteer upsells to guests who take already set-aside at your property but haven’t yet arrived . Bringing back old guests is far cheaper than finding new ones, but upselling existing guests can yield even more profitable upshots.
Make VIP service proactive . If you have it away a wedding party is coming, surprisal the bride with a way kick upstairs or property collations in her way with a congratulating card . Thoughtful inside information can turn a one-sentence guest into a sponsor .
“ Michael Fazio is the ultimate hind end-the-scenes documentation man . Want two orchestra tickets to the Broadway musical theater that just won the Tony ? Call Fazio . How about an upgrade to first class on an overbooked all-night flight to Tokyo ? Call Fazio . Or a roomful of wise hydrangeas―in wintertime ? That’s right . Call Fazio.”
You don’t have to tip your hotel housekeeper, but these tireless stave members are ofttimes disregarded when it dos to tipping, so the money can go a long way for them . The Bureau of Labor Statistics reports that the subject mean hourly salary for hotel housekeepers is $13.47, well below the $27.07 base hourly remuneration for all occupations in the U.S.