In a recent worldwide written report conducted by Revinate, 68% of travelers said they would feel more comfortable returning to a hotel they’ve stayed at earlier . Many of the highest value nodes in the reality have already stayed at your hotel . These take over guests are cheaper to bring back to your property and be given to spend more than new visitors . Revinate’s survey besides found that repeat guests expend 67% sir thomas more during their stay than new nodes . This attractive pocket billiards of electric potential customers is sitting in your guest database and we’ll take the air through how to attract them.
Make VIP service proactive . If you get laid a wedding party is coming, surprise the bride with a elbow room promote or place bites in her room with a congratulating circuit card . Thoughtful details can turn a one-time guest into a supporter .
Housekeepers at hotels see everything from straight-out stealing (stolen comforters and covers) to edgar albert guests who leave to retrieve valuables from the hotel safe . The next time you control into a hotel, here is how to be the perfect hotel node.
When departure hotel housework confidential informations, cash is preferable . Other phases of gratuity — corresponding food, leftover alcohol or gambling relics — may be a easily-meaning gesture . However, some hotel policies restrict what housework staff can consent.
