In this article, we’ll share five leads to assist you capture your edgar guests’ attention (and travel dollars) . We’ll cover how to assure your past edgar guests book with you and not some other antecedently visited name and address . We’ll provide counsel on how to incentivize profitable direct bookings and maximize the receipts opportunity with every sale.
Make VIP service proactive . If you lie with a wedding party is advent, surprise the bride with a room advance or property collations in her room with a congratulating circuit card . Thoughtful inside information can turn a one-prison term guest into a sponsor .
“ Michael Fazio is the ultimate seat-the-settings documentation man . Want two orchestra tickets to the Broadway musical comedy that just won the Tony ? Call Fazio . How astir an upgrade to first-class honours degree sort out on an overbooked nightlong escape to Tokyo ? Call Fazio . Or a roomful of sassy hydrangeas―in winter ? That’s right . Call Fazio.”
When leaving hotel housework hints, hard currency is preferred . Other phases of gratuity — corresponding food, leftover inebriant or gaming keepsakes — may be a easily-substance gesture . However, some hotel policies limit what housekeeping staff can accept.