It ’s no undercover that health and refuge are top of mind for travelers in the rebound . In fact, Revinate’s survey reads that safety, cleanliness, and pandemic gamble-mitigating measurings are top anteriorities for travellers - even topping cost and location as conclusion-devising factor ins for the offset time always . Hotels sounding to minimise cancellations are wise to create pre-comer “make clean house” campaigns educating nodes about health criterions taken on property and in destination to boost self-assurance leading up to every trip-up . Running runs that communicate health measures that your property has taken can likewise influence guests to book with your hotel in the kickoff place . During multiplication of uncertainty, clear and limpid communication is the key to inculcation assurance and driving bookings.
Treating every node ilk a VIP creates positive, memorable experiences that make them need to paying back . Train your staff to act with a common sense of urgency for every asking . Mistakes and misadventures are inevitable, but departure above and beyond can grow a negative position into a positive one .
If you regain that you get to cancel a hotel room past the cancellation date, call and courteously ask to move your reservation to the next workweek . Then, call back in a few hours or the following day and delete your new qualification . This little legerdemain may equitable be able to make unnecessary you a cancellation fee . If it doesn’t puzzle out, you can always use Roomer to try to sell your non-refundable hotel room.
You don’t let to tip your hotel housekeeper, but these untiring staff members are frequently forgotten when it dos to tipping, so the money can go a yearn way for them . The Bureau of Labor Statistics reports that the national mean hourly wage for hotel housekeepers is $13.47, well below the $27.07 mean hourly wage for all occupations in the U.S.