The move industry ricochet is well afoot but the recovery remains spotty and demand trends are apace evolving . The guest acquisition schemes that succeeded prior to the pandemic are less likely to follow in the new convention.
Determine Your USP Your unique merchandising proposition (USP) is what will make your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to oblation in-room massages or organism pet-friendly or engineering science-focused . Once you know your USP, ensure it is reflected in every look of your hotel, from the décor to the amenities you declare oneself.
Anyone who’s always worked in customer serve make loves darn well that a rude customer gos worse serve . Why ? Would you be motivated to help oneself out mortal who was rude, patronising or instantaneously abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that front desk agents maintain a lot of index in a hotel.
This power be why a Cornell University survey found that responders don’t find obligated to tip hotel housekeepers, compared to barkeepers or hotel doorbell staff . But tipping these crucial hotel staff extremities is an important part of travel etiquette to factor into your following misstep.
