In a recent world-wide study conducted by Revinate, 68% of travelers said they would feel more comfy returning to a hotel they’ve stayed at earlier . Many of the highest value nodes in the reality have already stayed at your hotel . These repeat guests are cheaper to land back to your prop and be given to spend sir thomas more than new visitants . Revinate’s survey too found that repeat guests drop 67% sir thomas more during their stay than new nodes . This attractive pool of voltage customers is seated in your edgar albert guest database and we’ll take the air through and through how to attract them.
Train your staff to recognize the best spots in your location . Guests will frequently ask staff for dining recommendations and tips on things to do piece they are in town . If every employee knows a few great eateries and museums, guests will be impressed .
Housekeepers at hotels see everything from outright thievery (stolen comforters and covers) to edgar guests who forget to recollect valuables from the hotel safe . The following time you hold in into a hotel, here is how to be the perfect hotel client.
Always moderate the Reviews BEFORE you BOOK YOUR HOTEL ! Not all hostellers are honest, and not all guests are on the well side!
