The lobby is one of the nearly crucial blanks of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to meet acquaintances, every guest spends time there . It’s where they organise their number one and live on impressions of your prop . So ensuring optimal intention and functionality should be a antecedence . Here are our top summits for making the well-nigh out of your hotel lobby:
When you’re photographing your hotel or putt together video recording content, make sure to look closely at the inside information, and so look still closer . Things that you power remove for given are probably things that volition appeal to your edgar albert guests, and more oftentimes than not, it’s the inside information that they’ll shoot and post to their own channels because they’re the things that make clients feel like they’re staying somewhere truly special . Take The Line Hotel, for model, rather than posting stock images of their beautiful suite, they recognize that most hotels have beautiful rooms, so take or else to focalize on the small details that set them aside.
I ’m oftentimes surprised by how many people think that a hotel’s rack rate is a hotel’s average rate for a hotel room . In fact, a rack rate is actually the utmost price that a hotel unremarkably charges for a room.
Interactions with staff . Housekeepers unremarkably do their conjuration piece you’re away from your room so they don’t disturb your abide . But sometimes you mightiness interact in person — for example, when making a quick stumble back to your room noon . A positive interaction with housework mightiness warrant a higher tip for friendly guest service.
