In addition to offering things to eat and drink, providing entertainment can do a lot to make guests feel welcome in your lobby . Whether you go as big as hosting live music or as simple as providing board games and reading material corporeal, the mien of entertainment will say your nodes they’re welcome to kick back back, loosen, and delight the lobby.
Make VIP service proactive . If you roll in the hay a wedding party is coming, surprise the bride with a elbow room advance or property snacks in her room with a congratulating add-in . Thoughtful details can turn a one-prison term guest into a patron .
Getting upgrades on your room isn’t as difficult as you power call back . Bishop states : “As we alone rich person 7 bedrooms, we can only offer upgrades if there is availability to do so . If you book and the hotel isn’t at full moon occupation, we volition always upgrade your room.”
For exercise, if youre staying at a Las Vegas hotel, you mightiness want to leave casino french fries or an electronic one-armed bandit machine voucher as a tip for housekeeping, but state gambling regulations veto housekeepers from accepting them . Further, some hotels wealthy person stern no-play insurances for their staff, which lays housekeepers in a hard position when redeeming coupons or casino chips for john cash.
