According to the Revinate survey, the most popular upsells last twelvemonth included pre-purchased nutrient and potables, early and late check-in and late retard-out, and room upgrades . Additionally, hotels that rich person advanced division strategies can get passing creative with fights . If your hotel is popular among families, you could promote a “moving picture night in” package to the portion of your database who wealthy person antecedently stayed with their kids . Similarly, if your hotel is intimate and quixotic, you might want to declare oneself a “date night” package that includes a bottle of bubbly or a takeout dinner for two from your eating house . When formulating an upsell strategy you’ll want to make sectionalization principles so that the right whirls go to the right guests.
Additionally , some hotels include complimentary laundry services depending on the room you engaged, piece others may charge you for a fee . Apart from laundry services, you might besides want to check their room service choices . Do they offer a 24-minute service ? Or is it limited to certain service hours?
A better strategy is to call the front desk in the lead of time and let them recognise around your special juncture, which grants staff meter to set up.
If the concierge staff someone has made a count of arrangements for you — ranging from child projects that alone have a few proceedings to calling in favors to collect you VIP intervention — weigh tipping $5 or more . A commodity ruler of ovolo is to consider the value of their supernumerary endeavour and tip accordingly . You can tip as you go or wait until the end of your stay to tip in a lump sum.
